Our tech support agents might ask you to generate a MRT report if they need you to gather network statistics in regards to the data being sent for your live streams. Included below are instructions on how to gather a MTR report on a Windows or MacOS system.
For Windows
To generate a MTR (My traceroute) report on Windows, you will need to install WinMTR, which is a Windows-based graphical version of MTR. Here are the steps to generate a MTR report on Windows using WinMTR:
- Download and install WinMTR from the official website: https://sourceforge.net/projects/winmtr/files/WinMTR-v092.zip/download
- Open the WinMTR application.
- In the "Host" field, enter the IP address or domain name of the target system you want to test.
- Click the "Options" button to configure the settings. You can set the maximum number of hops and the interval between packets.
- Click the "Start" button to begin the test.
- Wait for a few minutes until the test completes. You can then click the "Stop" button to stop the test.
- Click the "Export Text" button to save the report as a text file.
That's it! You have successfully generated a MTR report on Windows using WinMTR. The report will include information about each hop, such as the IP address, packet loss, and round-trip time.
For MacOS
To generate a MTR (My traceroute) report on a Mac, you can use the built-in Terminal application. Here are the steps to generate a MTR report on a Mac:
- Open the Terminal application. You can find it in the Applications/Utilities folder or by using Spotlight.
- In the Terminal window, enter the following command: sudo mtr <target> where <target> is the IP address or domain name of the target system you want to test. For example, sudo mtr google.com
- Press Enter to start the MTR test. You may need to enter your password if prompted.
- Wait for the test to complete. The MTR report will show statistics for each hop along the way, including packet loss and round-trip time.
- To save the MTR report, you can redirect the output to a text file by adding > mtr-report.txt at the end of the command. For example, sudo mtr google.com > mtr-report.txt
- Press Enter to execute the command and save the MTR report to a text file called mtr-report.txt in the current directory.
That's it! You have successfully generated a MTR report on a Mac using the Terminal application. The report will include information about each hop, such as the IP address, packet loss, and round-trip time.