---
title: I have highly critical 24/7 streams and/or live-events which I cannot afford to go offline. What can I do in order to protect my streams?
description: 1. Add a bandwidth buffer by adding Video Minutes. It is easy to add a bandwidth buffer of eternal Streaming Minutes with one click in the Usage box within your Lightcast Media Cloud account. Purchase
---

![company logo](https://help.dev.lightcast.com/hs-fs/hubfs/test-header.png?height=120&name=test-header.png) 

[Support Center](https://help.dev.lightcast.com/)

- [Open a Support Ticket](https://mediacloud.dev.lightcast.com/support-center/open-ticket)
- <https://help.dev.lightcast.com/kb-tickets/new>
- [Go to Customer Portal](https://help.dev.lightcast.com/tickets)

 Toubleshooting

- [Getting Started](https://help.dev.lightcast.com/getting-started)
- [Video Guides](https://help.dev.lightcast.com/video-guides) 
    - [Subtitles](https://help.dev.lightcast.com/video-guides#subtitles)
    - [Audio Archive](https://help.dev.lightcast.com/video-guides#audio-archive)
    - [Sub Channels](https://help.dev.lightcast.com/video-guides#sub-channels)
    - [Watermarks](https://help.dev.lightcast.com/video-guides#watermarks)
    - [Video Minutes](https://help.dev.lightcast.com/video-guides#video-minutes)
    - [Account Settings](https://help.dev.lightcast.com/video-guides#account-settings)
    - [Workflow Presets](https://help.dev.lightcast.com/video-guides#workflow-presets)
    - [App Builder](https://help.dev.lightcast.com/video-guides#app-builder)
    - [Player Customization](https://help.dev.lightcast.com/video-guides#player-customization)
    - [Pay-Per-View](https://help.dev.lightcast.com/video-guides#pay-per-view)
    - [Media Stats Center](https://help.dev.lightcast.com/video-guides#media-stats-center)
    - [Revenue](https://help.dev.lightcast.com/video-guides#revenue)
    - [Media Groups](https://help.dev.lightcast.com/video-guides#media-groups)
    - [Video Archive](https://help.dev.lightcast.com/video-guides#video-archive)
    - [Platforms](https://help.dev.lightcast.com/video-guides#platforms)
    - [Miscellaneous](https://help.dev.lightcast.com/video-guides#miscellaneous)
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/video-guides#24-7-cloud-scheduler)
    - [Live Channels](https://help.dev.lightcast.com/video-guides#live-channels)
    - [VOD Channels](https://help.dev.lightcast.com/video-guides#vod-channels)
- [Video on Demand](https://help.dev.lightcast.com/video-on-demand) 
    - [Miscellaneous](https://help.dev.lightcast.com/video-on-demand#miscellaneous)
    - [Sub Channels](https://help.dev.lightcast.com/video-on-demand#sub-channels)
    - [Facebook Video Publishing](https://help.dev.lightcast.com/video-on-demand#facebook-video-publishing)
    - [Trailers](https://help.dev.lightcast.com/video-on-demand#trailers)
    - [YouTube Video Publishing](https://help.dev.lightcast.com/video-on-demand#youtube-video-publishing)
    - [Video Upload](https://help.dev.lightcast.com/video-on-demand#video-upload)
    - [Media Groups](https://help.dev.lightcast.com/video-on-demand#media-groups)
    - [Closed Captions - Subtitles](https://help.dev.lightcast.com/video-on-demand#closed-captions-subtitles)
    - [Video Export](https://help.dev.lightcast.com/video-on-demand#video-export)
    - [Scheduled Publishing](https://help.dev.lightcast.com/video-on-demand#scheduled-publishing)
    - [Troubleshooting](https://help.dev.lightcast.com/video-on-demand#troubleshooting)
    - [Watermarks Feature](https://help.dev.lightcast.com/video-on-demand#watermarks-feature)
    - [Geo Blocking](https://help.dev.lightcast.com/video-on-demand#geo-blocking)
- [Miscellaneous](https://help.dev.lightcast.com/miscellaneous)
- [Bandwidth Usage (Video Minutes)](https://help.dev.lightcast.com/bandwidth-usage-video-minutes)
- [Lightcast API](https://help.dev.lightcast.com/lightcast-api)
- [Tips Of The Week](https://help.dev.lightcast.com/tips-of-the-week)
- [Audio on Demand](https://help.dev.lightcast.com/audio-on-demand)
- [Release Notes](https://help.dev.lightcast.com/release-notes)
- [Storage & Transcoding](https://help.dev.lightcast.com/storage-transcoding) 
    - [Storage](https://help.dev.lightcast.com/storage-transcoding#storage)
    - [Transcoding](https://help.dev.lightcast.com/storage-transcoding#transcoding)
- [Analytics](https://help.dev.lightcast.com/analytics)
- [Platforms & App Stores](https://help.dev.lightcast.com/platforms-app-stores) 
    - [Chromecast/Google Cast & Apple AirPlay Publishing](https://help.dev.lightcast.com/platforms-app-stores#chromecast-google-cast-apple-airplay-publishing)
    - [AndroidTV](https://help.dev.lightcast.com/platforms-app-stores#androidtv)
    - [Amazon FireTV](https://help.dev.lightcast.com/platforms-app-stores#amazon-firetv)
    - [Mobile Devices/Mobile Apps](https://help.dev.lightcast.com/platforms-app-stores#mobile-devices-mobile-apps)
    - [Podcast Channels](https://help.dev.lightcast.com/platforms-app-stores#podcast-channels)
    - [AppleTV](https://help.dev.lightcast.com/platforms-app-stores#appletv)
    - [WebApp](https://help.dev.lightcast.com/platforms-app-stores#webapp)
    - [General](https://help.dev.lightcast.com/platforms-app-stores#general)
    - [Roku](https://help.dev.lightcast.com/platforms-app-stores#roku)
    - [App Ownership](https://help.dev.lightcast.com/platforms-app-stores#app-ownership)
- [Live Streaming](https://help.dev.lightcast.com/live-streaming) 
    - [LIVE-to-VOD](https://help.dev.lightcast.com/live-streaming#live-to-vod)
    - [Simulated Live](https://help.dev.lightcast.com/live-streaming#simulated-live)
    - [Miscellaneous](https://help.dev.lightcast.com/live-streaming#miscellaneous)
    - [Toubleshooting](https://help.dev.lightcast.com/live-streaming#toubleshooting)
    - [VOD-to-LIVE](https://help.dev.lightcast.com/live-streaming#vod-to-live)
    - [Facebook Live Streaming](https://help.dev.lightcast.com/live-streaming#facebook-live-streaming)
    - [YouTube Live Streaming](https://help.dev.lightcast.com/live-streaming#youtube-live-streaming)
    - [Live Encoder / Encoder Settings](https://help.dev.lightcast.com/live-streaming#live-encoder-encoder-settings)
    - [Multi-Bitrate Streaming](https://help.dev.lightcast.com/live-streaming#multi-bitrate-streaming)
    - [Pay-per-View (PPV) for Live Events](https://help.dev.lightcast.com/live-streaming#pay-per-view-ppv-for-live-events)
    - [Livestream DVR](https://help.dev.lightcast.com/live-streaming#livestream-dvr)
- [24/7 Streaming](https://help.dev.lightcast.com/24-7-streaming) 
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/24-7-streaming#24-7-cloud-scheduler)
    - [Linear Streaming](https://help.dev.lightcast.com/24-7-streaming#linear-streaming)
- [Lightcast DRM](https://help.dev.lightcast.com/lightcast-drm)
- [Code Authentication](https://help.dev.lightcast.com/code-authentication)
- [Payment & Billing](https://help.dev.lightcast.com/payment-billing)
- [Video Advertising (AVOD/ALIVE)](https://help.dev.lightcast.com/video-advertising-avod-alive) 
    - [Publishers](https://help.dev.lightcast.com/video-advertising-avod-alive#publishers)
    - [General](https://help.dev.lightcast.com/video-advertising-avod-alive#general)
    - [Advertisers](https://help.dev.lightcast.com/video-advertising-avod-alive#advertisers)
- [Lightcast EasyPay](https://help.dev.lightcast.com/lightcast-easypay) 
    - [Lightcast EasyPay for Subscription Content (SVOD/SLIVE)](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-subscription-content-svod-slive)
    - [Miscellaneous](https://help.dev.lightcast.com/lightcast-easypay#miscellaneous)
    - [Lightcast EasyPay for Donations](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-donations)
- [Lightcast Academy](https://help.dev.lightcast.com/lightcast-academy) 
    - [Account Training](https://help.dev.lightcast.com/lightcast-academy#account-training)
- [Subscription System (SVOD/SLIVE)](https://help.dev.lightcast.com/subscription-system-svod-slive)
- [Pay-Per-View (PPV)](https://help.dev.lightcast.com/pay-per-view-ppv)
- [Media Player](https://help.dev.lightcast.com/media-player) 
    - [General](https://help.dev.lightcast.com/media-player#general)
    - [Player Embed Tool](https://help.dev.lightcast.com/media-player#player-embed-tool)
    - [Player Sharing Feature](https://help.dev.lightcast.com/media-player#player-sharing-feature)
    - [Player Configurator](https://help.dev.lightcast.com/media-player#player-configurator)

[Back to home](https://help.dev.lightcast.com/)

1. [Support Center](https://help.dev.lightcast.com/)
2. [Live Streaming](https://help.dev.lightcast.com/live-streaming)
3. Toubleshooting

- [Getting Started](https://help.dev.lightcast.com/getting-started)
- [Video Guides](https://help.dev.lightcast.com/video-guides) 
    - [Subtitles](https://help.dev.lightcast.com/video-guides#subtitles)
    - [Audio Archive](https://help.dev.lightcast.com/video-guides#audio-archive)
    - [Sub Channels](https://help.dev.lightcast.com/video-guides#sub-channels)
    - [Watermarks](https://help.dev.lightcast.com/video-guides#watermarks)
    - [Video Minutes](https://help.dev.lightcast.com/video-guides#video-minutes)
    - [Account Settings](https://help.dev.lightcast.com/video-guides#account-settings)
    - [Workflow Presets](https://help.dev.lightcast.com/video-guides#workflow-presets)
    - [App Builder](https://help.dev.lightcast.com/video-guides#app-builder)
    - [Player Customization](https://help.dev.lightcast.com/video-guides#player-customization)
    - [Pay-Per-View](https://help.dev.lightcast.com/video-guides#pay-per-view)
    - [Media Stats Center](https://help.dev.lightcast.com/video-guides#media-stats-center)
    - [Revenue](https://help.dev.lightcast.com/video-guides#revenue)
    - [Media Groups](https://help.dev.lightcast.com/video-guides#media-groups)
    - [Video Archive](https://help.dev.lightcast.com/video-guides#video-archive)
    - [Platforms](https://help.dev.lightcast.com/video-guides#platforms)
    - [Miscellaneous](https://help.dev.lightcast.com/video-guides#miscellaneous)
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/video-guides#24-7-cloud-scheduler)
    - [Live Channels](https://help.dev.lightcast.com/video-guides#live-channels)
    - [VOD Channels](https://help.dev.lightcast.com/video-guides#vod-channels)
- [Video on Demand](https://help.dev.lightcast.com/video-on-demand) 
    - [Miscellaneous](https://help.dev.lightcast.com/video-on-demand#miscellaneous)
    - [Sub Channels](https://help.dev.lightcast.com/video-on-demand#sub-channels)
    - [Facebook Video Publishing](https://help.dev.lightcast.com/video-on-demand#facebook-video-publishing)
    - [Trailers](https://help.dev.lightcast.com/video-on-demand#trailers)
    - [YouTube Video Publishing](https://help.dev.lightcast.com/video-on-demand#youtube-video-publishing)
    - [Video Upload](https://help.dev.lightcast.com/video-on-demand#video-upload)
    - [Media Groups](https://help.dev.lightcast.com/video-on-demand#media-groups)
    - [Closed Captions - Subtitles](https://help.dev.lightcast.com/video-on-demand#closed-captions-subtitles)
    - [Video Export](https://help.dev.lightcast.com/video-on-demand#video-export)
    - [Scheduled Publishing](https://help.dev.lightcast.com/video-on-demand#scheduled-publishing)
    - [Troubleshooting](https://help.dev.lightcast.com/video-on-demand#troubleshooting)
    - [Watermarks Feature](https://help.dev.lightcast.com/video-on-demand#watermarks-feature)
    - [Geo Blocking](https://help.dev.lightcast.com/video-on-demand#geo-blocking)
- [Miscellaneous](https://help.dev.lightcast.com/miscellaneous)
- [Bandwidth Usage (Video Minutes)](https://help.dev.lightcast.com/bandwidth-usage-video-minutes)
- [Lightcast API](https://help.dev.lightcast.com/lightcast-api)
- [Tips Of The Week](https://help.dev.lightcast.com/tips-of-the-week)
- [Audio on Demand](https://help.dev.lightcast.com/audio-on-demand)
- [Release Notes](https://help.dev.lightcast.com/release-notes)
- [Storage & Transcoding](https://help.dev.lightcast.com/storage-transcoding) 
    - [Storage](https://help.dev.lightcast.com/storage-transcoding#storage)
    - [Transcoding](https://help.dev.lightcast.com/storage-transcoding#transcoding)
- [Analytics](https://help.dev.lightcast.com/analytics)
- [Platforms & App Stores](https://help.dev.lightcast.com/platforms-app-stores) 
    - [Chromecast/Google Cast & Apple AirPlay Publishing](https://help.dev.lightcast.com/platforms-app-stores#chromecast-google-cast-apple-airplay-publishing)
    - [AndroidTV](https://help.dev.lightcast.com/platforms-app-stores#androidtv)
    - [Amazon FireTV](https://help.dev.lightcast.com/platforms-app-stores#amazon-firetv)
    - [Mobile Devices/Mobile Apps](https://help.dev.lightcast.com/platforms-app-stores#mobile-devices-mobile-apps)
    - [Podcast Channels](https://help.dev.lightcast.com/platforms-app-stores#podcast-channels)
    - [AppleTV](https://help.dev.lightcast.com/platforms-app-stores#appletv)
    - [WebApp](https://help.dev.lightcast.com/platforms-app-stores#webapp)
    - [General](https://help.dev.lightcast.com/platforms-app-stores#general)
    - [Roku](https://help.dev.lightcast.com/platforms-app-stores#roku)
    - [App Ownership](https://help.dev.lightcast.com/platforms-app-stores#app-ownership)
- [Live Streaming](https://help.dev.lightcast.com/live-streaming) 
    - [LIVE-to-VOD](https://help.dev.lightcast.com/live-streaming#live-to-vod)
    - [Simulated Live](https://help.dev.lightcast.com/live-streaming#simulated-live)
    - [Miscellaneous](https://help.dev.lightcast.com/live-streaming#miscellaneous)
    - [Toubleshooting](https://help.dev.lightcast.com/live-streaming#toubleshooting)
    - [VOD-to-LIVE](https://help.dev.lightcast.com/live-streaming#vod-to-live)
    - [Facebook Live Streaming](https://help.dev.lightcast.com/live-streaming#facebook-live-streaming)
    - [YouTube Live Streaming](https://help.dev.lightcast.com/live-streaming#youtube-live-streaming)
    - [Live Encoder / Encoder Settings](https://help.dev.lightcast.com/live-streaming#live-encoder-encoder-settings)
    - [Multi-Bitrate Streaming](https://help.dev.lightcast.com/live-streaming#multi-bitrate-streaming)
    - [Pay-per-View (PPV) for Live Events](https://help.dev.lightcast.com/live-streaming#pay-per-view-ppv-for-live-events)
    - [Livestream DVR](https://help.dev.lightcast.com/live-streaming#livestream-dvr)
- [24/7 Streaming](https://help.dev.lightcast.com/24-7-streaming) 
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/24-7-streaming#24-7-cloud-scheduler)
    - [Linear Streaming](https://help.dev.lightcast.com/24-7-streaming#linear-streaming)
- [Lightcast DRM](https://help.dev.lightcast.com/lightcast-drm)
- [Code Authentication](https://help.dev.lightcast.com/code-authentication)
- [Payment & Billing](https://help.dev.lightcast.com/payment-billing)
- [Video Advertising (AVOD/ALIVE)](https://help.dev.lightcast.com/video-advertising-avod-alive) 
    - [Publishers](https://help.dev.lightcast.com/video-advertising-avod-alive#publishers)
    - [General](https://help.dev.lightcast.com/video-advertising-avod-alive#general)
    - [Advertisers](https://help.dev.lightcast.com/video-advertising-avod-alive#advertisers)
- [Lightcast EasyPay](https://help.dev.lightcast.com/lightcast-easypay) 
    - [Lightcast EasyPay for Subscription Content (SVOD/SLIVE)](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-subscription-content-svod-slive)
    - [Miscellaneous](https://help.dev.lightcast.com/lightcast-easypay#miscellaneous)
    - [Lightcast EasyPay for Donations](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-donations)
- [Lightcast Academy](https://help.dev.lightcast.com/lightcast-academy) 
    - [Account Training](https://help.dev.lightcast.com/lightcast-academy#account-training)
- [Subscription System (SVOD/SLIVE)](https://help.dev.lightcast.com/subscription-system-svod-slive)
- [Pay-Per-View (PPV)](https://help.dev.lightcast.com/pay-per-view-ppv)
- [Media Player](https://help.dev.lightcast.com/media-player) 
    - [General](https://help.dev.lightcast.com/media-player#general)
    - [Player Embed Tool](https://help.dev.lightcast.com/media-player#player-embed-tool)
    - [Player Sharing Feature](https://help.dev.lightcast.com/media-player#player-sharing-feature)
    - [Player Configurator](https://help.dev.lightcast.com/media-player#player-configurator)

# I have highly critical 24/7 streams and/or live-events which I cannot afford to go offline. What can I do in order to protect my streams?

1. Add a bandwidth buffer by adding Video Minutes. It is easy to add a bandwidth buffer of eternal Streaming Minutes with one click in the Usage box within your Lightcast Media Cloud account. Purchased Streaming Minutes are “eternal”. They never expire, but remain in your account to cover overage usage once your monthly (or annual) Package Minutes ran out.

See how you can purchase more minutes: 

2. Turn on Overdraft Protection which will prevent any down-time of your stream. See how you can turn on Overdraft Protection in your Lightcast Media Cloud account: 

3. Make sure your payment details are correct, valid, up-to-date and your card on file has sufficient credit to process the recurring payments instantly. Your monthly (or annual) payment date always remains the same, allowing you to prepare ahead and check on the validity and funding of your card on file.

Please note that while our accounting system provides a grace-period within payment failures can be resolved in order to avoid auto-deactivations, bandwidth is only being added along with the successful processing of a payment. This may result in the delay of new bandwidth being credited to your account if your payment is delayed. If you have added a bandwidth buffer to your account and you have turned on Overdraft Protection, your account will be safe and sound and all your media and channels will remain online.

 

[![company logo](https://help.dev.lightcast.com/hs-fs/hubfs/Untitled-2.png?height=120&name=Untitled-2.png)](https://mediacloud.lightcast.com)

- [![facebook_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/facebook_circle_color.png)](https://www.facebook.com/lightcastinc)
- [![twitter_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/twitter_circle_color.png)](https://twitter.com/lightcast_inc)
- [![linkedin_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/linkedin_circle_color.png)](https://www.linkedin.com/company/lightcast/)

- [Open a Support Ticket](https://mediacloud.dev.lightcast.com/support-center/open-ticket)
- <https://help.dev.lightcast.com/kb-tickets/new>
- [Go to Customer Portal](https://help.dev.lightcast.com/tickets)