Miscellaneous

Is there a way to combine an existing cross.tv account with a new Lightcast account?

We cannot merge an existing  CROSS.TV account with a new Lightcast account. What we can do is to open up a new  CROSS.TV account (needs to be done by our Tech Department), connect it with your existing Lightcast account and transfer the video content from the existing  CROSS.TV account over to the "new"  CROSS.TV account, which is connected to the Lightcast account. 

If we set up a new  CROSS.TV account and merge it with your existing Lightcast account you will be able to use the same Username and Password. There is a small fee involved. 
 

Please ask your Account Manager or Customer Care (customercare@lightcast.com) if you would like to take advantage of this service.