---
title: My package includes additional publishing properties. How do I receive them?
description: Please inquire for each publishing property via your Lightcast Media Cloud account whenever you are ready to use it. Simply click on “Inquire” for the desired property in your “Platforms” area of your
---

![company logo](https://help.dev.lightcast.com/hs-fs/hubfs/test-header.png?height=120&name=test-header.png) 

[Support Center](https://help.dev.lightcast.com/)

- [Open a Support Ticket](https://mediacloud.dev.lightcast.com/support-center/open-ticket)
- <https://help.dev.lightcast.com/kb-tickets/new>
- [Go to Customer Portal](https://help.dev.lightcast.com/tickets)

 General

- [Getting Started](https://help.dev.lightcast.com/getting-started)
- [Video Guides](https://help.dev.lightcast.com/video-guides) 
    - [Subtitles](https://help.dev.lightcast.com/video-guides#subtitles)
    - [Audio Archive](https://help.dev.lightcast.com/video-guides#audio-archive)
    - [Sub Channels](https://help.dev.lightcast.com/video-guides#sub-channels)
    - [Watermarks](https://help.dev.lightcast.com/video-guides#watermarks)
    - [Video Minutes](https://help.dev.lightcast.com/video-guides#video-minutes)
    - [Account Settings](https://help.dev.lightcast.com/video-guides#account-settings)
    - [Workflow Presets](https://help.dev.lightcast.com/video-guides#workflow-presets)
    - [App Builder](https://help.dev.lightcast.com/video-guides#app-builder)
    - [Player Customization](https://help.dev.lightcast.com/video-guides#player-customization)
    - [Pay-Per-View](https://help.dev.lightcast.com/video-guides#pay-per-view)
    - [Media Stats Center](https://help.dev.lightcast.com/video-guides#media-stats-center)
    - [Revenue](https://help.dev.lightcast.com/video-guides#revenue)
    - [Media Groups](https://help.dev.lightcast.com/video-guides#media-groups)
    - [Video Archive](https://help.dev.lightcast.com/video-guides#video-archive)
    - [Platforms](https://help.dev.lightcast.com/video-guides#platforms)
    - [Miscellaneous](https://help.dev.lightcast.com/video-guides#miscellaneous)
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/video-guides#24-7-cloud-scheduler)
    - [Live Channels](https://help.dev.lightcast.com/video-guides#live-channels)
    - [VOD Channels](https://help.dev.lightcast.com/video-guides#vod-channels)
- [Video on Demand](https://help.dev.lightcast.com/video-on-demand) 
    - [Miscellaneous](https://help.dev.lightcast.com/video-on-demand#miscellaneous)
    - [Sub Channels](https://help.dev.lightcast.com/video-on-demand#sub-channels)
    - [Facebook Video Publishing](https://help.dev.lightcast.com/video-on-demand#facebook-video-publishing)
    - [Trailers](https://help.dev.lightcast.com/video-on-demand#trailers)
    - [YouTube Video Publishing](https://help.dev.lightcast.com/video-on-demand#youtube-video-publishing)
    - [Video Upload](https://help.dev.lightcast.com/video-on-demand#video-upload)
    - [Media Groups](https://help.dev.lightcast.com/video-on-demand#media-groups)
    - [Closed Captions - Subtitles](https://help.dev.lightcast.com/video-on-demand#closed-captions-subtitles)
    - [Video Export](https://help.dev.lightcast.com/video-on-demand#video-export)
    - [Scheduled Publishing](https://help.dev.lightcast.com/video-on-demand#scheduled-publishing)
    - [Troubleshooting](https://help.dev.lightcast.com/video-on-demand#troubleshooting)
    - [Watermarks Feature](https://help.dev.lightcast.com/video-on-demand#watermarks-feature)
    - [Geo Blocking](https://help.dev.lightcast.com/video-on-demand#geo-blocking)
- [Miscellaneous](https://help.dev.lightcast.com/miscellaneous)
- [Bandwidth Usage (Video Minutes)](https://help.dev.lightcast.com/bandwidth-usage-video-minutes)
- [Lightcast API](https://help.dev.lightcast.com/lightcast-api)
- [Tips Of The Week](https://help.dev.lightcast.com/tips-of-the-week)
- [Audio on Demand](https://help.dev.lightcast.com/audio-on-demand)
- [Release Notes](https://help.dev.lightcast.com/release-notes)
- [Storage & Transcoding](https://help.dev.lightcast.com/storage-transcoding) 
    - [Storage](https://help.dev.lightcast.com/storage-transcoding#storage)
    - [Transcoding](https://help.dev.lightcast.com/storage-transcoding#transcoding)
- [Analytics](https://help.dev.lightcast.com/analytics)
- [Platforms & App Stores](https://help.dev.lightcast.com/platforms-app-stores) 
    - [Chromecast/Google Cast & Apple AirPlay Publishing](https://help.dev.lightcast.com/platforms-app-stores#chromecast-google-cast-apple-airplay-publishing)
    - [AndroidTV](https://help.dev.lightcast.com/platforms-app-stores#androidtv)
    - [Amazon FireTV](https://help.dev.lightcast.com/platforms-app-stores#amazon-firetv)
    - [Mobile Devices/Mobile Apps](https://help.dev.lightcast.com/platforms-app-stores#mobile-devices-mobile-apps)
    - [Podcast Channels](https://help.dev.lightcast.com/platforms-app-stores#podcast-channels)
    - [AppleTV](https://help.dev.lightcast.com/platforms-app-stores#appletv)
    - [WebApp](https://help.dev.lightcast.com/platforms-app-stores#webapp)
    - [General](https://help.dev.lightcast.com/platforms-app-stores#general)
    - [Roku](https://help.dev.lightcast.com/platforms-app-stores#roku)
    - [App Ownership](https://help.dev.lightcast.com/platforms-app-stores#app-ownership)
- [Live Streaming](https://help.dev.lightcast.com/live-streaming) 
    - [LIVE-to-VOD](https://help.dev.lightcast.com/live-streaming#live-to-vod)
    - [Simulated Live](https://help.dev.lightcast.com/live-streaming#simulated-live)
    - [Miscellaneous](https://help.dev.lightcast.com/live-streaming#miscellaneous)
    - [Toubleshooting](https://help.dev.lightcast.com/live-streaming#toubleshooting)
    - [VOD-to-LIVE](https://help.dev.lightcast.com/live-streaming#vod-to-live)
    - [Facebook Live Streaming](https://help.dev.lightcast.com/live-streaming#facebook-live-streaming)
    - [YouTube Live Streaming](https://help.dev.lightcast.com/live-streaming#youtube-live-streaming)
    - [Live Encoder / Encoder Settings](https://help.dev.lightcast.com/live-streaming#live-encoder-encoder-settings)
    - [Multi-Bitrate Streaming](https://help.dev.lightcast.com/live-streaming#multi-bitrate-streaming)
    - [Pay-per-View (PPV) for Live Events](https://help.dev.lightcast.com/live-streaming#pay-per-view-ppv-for-live-events)
    - [Livestream DVR](https://help.dev.lightcast.com/live-streaming#livestream-dvr)
- [24/7 Streaming](https://help.dev.lightcast.com/24-7-streaming) 
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/24-7-streaming#24-7-cloud-scheduler)
    - [Linear Streaming](https://help.dev.lightcast.com/24-7-streaming#linear-streaming)
- [Lightcast DRM](https://help.dev.lightcast.com/lightcast-drm)
- [Code Authentication](https://help.dev.lightcast.com/code-authentication)
- [Payment & Billing](https://help.dev.lightcast.com/payment-billing)
- [Video Advertising (AVOD/ALIVE)](https://help.dev.lightcast.com/video-advertising-avod-alive) 
    - [Publishers](https://help.dev.lightcast.com/video-advertising-avod-alive#publishers)
    - [General](https://help.dev.lightcast.com/video-advertising-avod-alive#general)
    - [Advertisers](https://help.dev.lightcast.com/video-advertising-avod-alive#advertisers)
- [Lightcast EasyPay](https://help.dev.lightcast.com/lightcast-easypay) 
    - [Lightcast EasyPay for Subscription Content (SVOD/SLIVE)](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-subscription-content-svod-slive)
    - [Miscellaneous](https://help.dev.lightcast.com/lightcast-easypay#miscellaneous)
    - [Lightcast EasyPay for Donations](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-donations)
- [Lightcast Academy](https://help.dev.lightcast.com/lightcast-academy) 
    - [Account Training](https://help.dev.lightcast.com/lightcast-academy#account-training)
- [Subscription System (SVOD/SLIVE)](https://help.dev.lightcast.com/subscription-system-svod-slive)
- [Pay-Per-View (PPV)](https://help.dev.lightcast.com/pay-per-view-ppv)
- [Media Player](https://help.dev.lightcast.com/media-player) 
    - [General](https://help.dev.lightcast.com/media-player#general)
    - [Player Embed Tool](https://help.dev.lightcast.com/media-player#player-embed-tool)
    - [Player Sharing Feature](https://help.dev.lightcast.com/media-player#player-sharing-feature)
    - [Player Configurator](https://help.dev.lightcast.com/media-player#player-configurator)

[Back to home](https://help.dev.lightcast.com/)

1. [Support Center](https://help.dev.lightcast.com/)
2. [Platforms & App Stores](https://help.dev.lightcast.com/platforms-app-stores)
3. General

- [Getting Started](https://help.dev.lightcast.com/getting-started)
- [Video Guides](https://help.dev.lightcast.com/video-guides) 
    - [Subtitles](https://help.dev.lightcast.com/video-guides#subtitles)
    - [Audio Archive](https://help.dev.lightcast.com/video-guides#audio-archive)
    - [Sub Channels](https://help.dev.lightcast.com/video-guides#sub-channels)
    - [Watermarks](https://help.dev.lightcast.com/video-guides#watermarks)
    - [Video Minutes](https://help.dev.lightcast.com/video-guides#video-minutes)
    - [Account Settings](https://help.dev.lightcast.com/video-guides#account-settings)
    - [Workflow Presets](https://help.dev.lightcast.com/video-guides#workflow-presets)
    - [App Builder](https://help.dev.lightcast.com/video-guides#app-builder)
    - [Player Customization](https://help.dev.lightcast.com/video-guides#player-customization)
    - [Pay-Per-View](https://help.dev.lightcast.com/video-guides#pay-per-view)
    - [Media Stats Center](https://help.dev.lightcast.com/video-guides#media-stats-center)
    - [Revenue](https://help.dev.lightcast.com/video-guides#revenue)
    - [Media Groups](https://help.dev.lightcast.com/video-guides#media-groups)
    - [Video Archive](https://help.dev.lightcast.com/video-guides#video-archive)
    - [Platforms](https://help.dev.lightcast.com/video-guides#platforms)
    - [Miscellaneous](https://help.dev.lightcast.com/video-guides#miscellaneous)
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/video-guides#24-7-cloud-scheduler)
    - [Live Channels](https://help.dev.lightcast.com/video-guides#live-channels)
    - [VOD Channels](https://help.dev.lightcast.com/video-guides#vod-channels)
- [Video on Demand](https://help.dev.lightcast.com/video-on-demand) 
    - [Miscellaneous](https://help.dev.lightcast.com/video-on-demand#miscellaneous)
    - [Sub Channels](https://help.dev.lightcast.com/video-on-demand#sub-channels)
    - [Facebook Video Publishing](https://help.dev.lightcast.com/video-on-demand#facebook-video-publishing)
    - [Trailers](https://help.dev.lightcast.com/video-on-demand#trailers)
    - [YouTube Video Publishing](https://help.dev.lightcast.com/video-on-demand#youtube-video-publishing)
    - [Video Upload](https://help.dev.lightcast.com/video-on-demand#video-upload)
    - [Media Groups](https://help.dev.lightcast.com/video-on-demand#media-groups)
    - [Closed Captions - Subtitles](https://help.dev.lightcast.com/video-on-demand#closed-captions-subtitles)
    - [Video Export](https://help.dev.lightcast.com/video-on-demand#video-export)
    - [Scheduled Publishing](https://help.dev.lightcast.com/video-on-demand#scheduled-publishing)
    - [Troubleshooting](https://help.dev.lightcast.com/video-on-demand#troubleshooting)
    - [Watermarks Feature](https://help.dev.lightcast.com/video-on-demand#watermarks-feature)
    - [Geo Blocking](https://help.dev.lightcast.com/video-on-demand#geo-blocking)
- [Miscellaneous](https://help.dev.lightcast.com/miscellaneous)
- [Bandwidth Usage (Video Minutes)](https://help.dev.lightcast.com/bandwidth-usage-video-minutes)
- [Lightcast API](https://help.dev.lightcast.com/lightcast-api)
- [Tips Of The Week](https://help.dev.lightcast.com/tips-of-the-week)
- [Audio on Demand](https://help.dev.lightcast.com/audio-on-demand)
- [Release Notes](https://help.dev.lightcast.com/release-notes)
- [Storage & Transcoding](https://help.dev.lightcast.com/storage-transcoding) 
    - [Storage](https://help.dev.lightcast.com/storage-transcoding#storage)
    - [Transcoding](https://help.dev.lightcast.com/storage-transcoding#transcoding)
- [Analytics](https://help.dev.lightcast.com/analytics)
- [Platforms & App Stores](https://help.dev.lightcast.com/platforms-app-stores) 
    - [Chromecast/Google Cast & Apple AirPlay Publishing](https://help.dev.lightcast.com/platforms-app-stores#chromecast-google-cast-apple-airplay-publishing)
    - [AndroidTV](https://help.dev.lightcast.com/platforms-app-stores#androidtv)
    - [Amazon FireTV](https://help.dev.lightcast.com/platforms-app-stores#amazon-firetv)
    - [Mobile Devices/Mobile Apps](https://help.dev.lightcast.com/platforms-app-stores#mobile-devices-mobile-apps)
    - [Podcast Channels](https://help.dev.lightcast.com/platforms-app-stores#podcast-channels)
    - [AppleTV](https://help.dev.lightcast.com/platforms-app-stores#appletv)
    - [WebApp](https://help.dev.lightcast.com/platforms-app-stores#webapp)
    - [General](https://help.dev.lightcast.com/platforms-app-stores#general)
    - [Roku](https://help.dev.lightcast.com/platforms-app-stores#roku)
    - [App Ownership](https://help.dev.lightcast.com/platforms-app-stores#app-ownership)
- [Live Streaming](https://help.dev.lightcast.com/live-streaming) 
    - [LIVE-to-VOD](https://help.dev.lightcast.com/live-streaming#live-to-vod)
    - [Simulated Live](https://help.dev.lightcast.com/live-streaming#simulated-live)
    - [Miscellaneous](https://help.dev.lightcast.com/live-streaming#miscellaneous)
    - [Toubleshooting](https://help.dev.lightcast.com/live-streaming#toubleshooting)
    - [VOD-to-LIVE](https://help.dev.lightcast.com/live-streaming#vod-to-live)
    - [Facebook Live Streaming](https://help.dev.lightcast.com/live-streaming#facebook-live-streaming)
    - [YouTube Live Streaming](https://help.dev.lightcast.com/live-streaming#youtube-live-streaming)
    - [Live Encoder / Encoder Settings](https://help.dev.lightcast.com/live-streaming#live-encoder-encoder-settings)
    - [Multi-Bitrate Streaming](https://help.dev.lightcast.com/live-streaming#multi-bitrate-streaming)
    - [Pay-per-View (PPV) for Live Events](https://help.dev.lightcast.com/live-streaming#pay-per-view-ppv-for-live-events)
    - [Livestream DVR](https://help.dev.lightcast.com/live-streaming#livestream-dvr)
- [24/7 Streaming](https://help.dev.lightcast.com/24-7-streaming) 
    - [24/7 Cloud Scheduler](https://help.dev.lightcast.com/24-7-streaming#24-7-cloud-scheduler)
    - [Linear Streaming](https://help.dev.lightcast.com/24-7-streaming#linear-streaming)
- [Lightcast DRM](https://help.dev.lightcast.com/lightcast-drm)
- [Code Authentication](https://help.dev.lightcast.com/code-authentication)
- [Payment & Billing](https://help.dev.lightcast.com/payment-billing)
- [Video Advertising (AVOD/ALIVE)](https://help.dev.lightcast.com/video-advertising-avod-alive) 
    - [Publishers](https://help.dev.lightcast.com/video-advertising-avod-alive#publishers)
    - [General](https://help.dev.lightcast.com/video-advertising-avod-alive#general)
    - [Advertisers](https://help.dev.lightcast.com/video-advertising-avod-alive#advertisers)
- [Lightcast EasyPay](https://help.dev.lightcast.com/lightcast-easypay) 
    - [Lightcast EasyPay for Subscription Content (SVOD/SLIVE)](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-subscription-content-svod-slive)
    - [Miscellaneous](https://help.dev.lightcast.com/lightcast-easypay#miscellaneous)
    - [Lightcast EasyPay for Donations](https://help.dev.lightcast.com/lightcast-easypay#lightcast-easypay-for-donations)
- [Lightcast Academy](https://help.dev.lightcast.com/lightcast-academy) 
    - [Account Training](https://help.dev.lightcast.com/lightcast-academy#account-training)
- [Subscription System (SVOD/SLIVE)](https://help.dev.lightcast.com/subscription-system-svod-slive)
- [Pay-Per-View (PPV)](https://help.dev.lightcast.com/pay-per-view-ppv)
- [Media Player](https://help.dev.lightcast.com/media-player) 
    - [General](https://help.dev.lightcast.com/media-player#general)
    - [Player Embed Tool](https://help.dev.lightcast.com/media-player#player-embed-tool)
    - [Player Sharing Feature](https://help.dev.lightcast.com/media-player#player-sharing-feature)
    - [Player Configurator](https://help.dev.lightcast.com/media-player#player-configurator)

# My package includes additional publishing properties. How do I receive them?

Please inquire for each publishing property via your Lightcast Media Cloud account whenever you are ready to use it. Simply click on “Inquire” for the desired property in your “Platforms” area of your Lightcast Media Cloud. 

![platforms (2)](https://help.dev.lightcast.com/hs-fs/hubfs/Knowledge%20Base%20Import/platforms%20(2)-1.png?width=688&name=platforms%20(2)-1.png)Customer Care will respond letting you know whether or not an inquired property is included in your Service Package and clarify all necessary items with you, such as Channel ID and other information our Production department might need, in order to develop the requested property. 

Please note that the standard versions of publishing properties included in selected Service Packages are subject to a specific layout and scope of functionality. Further extensions may be possible on request, but subject to development costs. 

 

[![company logo](https://help.dev.lightcast.com/hs-fs/hubfs/Untitled-2.png?height=120&name=Untitled-2.png)](https://mediacloud.lightcast.com)

- [![facebook_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/facebook_circle_color.png)](https://www.facebook.com/lightcastinc)
- [![twitter_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/twitter_circle_color.png)](https://twitter.com/lightcast_inc)
- [![linkedin_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/linkedin_circle_color.png)](https://www.linkedin.com/company/lightcast/)

- [Open a Support Ticket](https://mediacloud.dev.lightcast.com/support-center/open-ticket)
- <https://help.dev.lightcast.com/kb-tickets/new>
- [Go to Customer Portal](https://help.dev.lightcast.com/tickets)