- Support Center
- Video on Demand
- Facebook Video Publishing
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Video on Demand
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Media Player
When I publish my video to Facebook, a different video thumbnail appears than the one I selected. Why is that?
The reason why Facebook displays a different thumbnail than the one selected by you via your Lightcast account is that Facebook ignores the thumbnail selection. Instead, Facebook automatically selects their own thumbnails for videos. Lightcast sends the video to Facebook and Facebook selects the thumbnail.